EXCEEDING CLIENT EXPECTATIONS EVERY DAY

The Leslie S. Ray Insurance Agency, Inc. mission is as follows: To exceed clients’ expectations in the distribution of insurance products and services and to do so with the highest degree of integrity and business ethics. While our goals are lofty, we work hard to achieve them. Our clients can expect:

• Knowledgeable advice: Each member of our staff is trained and knowledgeable in the risks and exposures facing Massachusetts residents and business owners. Our team members routinely take part in ongoing industry education. From seminars to webinars and more, we never pass up an opportunity to learn more about the industry we work in so we can better serve our clients.
• Consultative guidance: Our agents take a proactive approach to your insurance needs. We are constantly looking for ways to improve your protection or reduce your rates. We will learn about your family, your lifestyle and your business so we can counsel you on all of the types of protection you need, and those you don’t.
• Quality customer service: We work hard to create a lasting relationship with every client we serve. From the moment you contact our office or walk through the door, you will be treated with courtesy and respect. Our friendly staff is committed to making you feel welcome and ensuring that all of your needs are met.
• A wide selection of insurance products: We work with numerous top insurance companies who offer varying types of policies. We can find the right policy for even the most unique insurance need. We only partner with insurance companies with solid reputations to make sure that all of our clients are given the support and protection they deserve.
• Value-added services: In addition to insurance services, we offer a number of value-added services including in-house vehicle registration and automated reminders for vehicle registration, inspection and drivers license renewals.

In 1954, Leslie Ray formed his agency with the belief that an insurance agency should offer personalized, friendly and comprehensive advice and consultation to its customers. This philosophy still drives us today, as we work to continuously improve our knowledge, expertise and service to our valuable clients.