The Leslie S. Ray Insurance Agency, Inc., a local independent insurance agency, recently received the highly prestigious 5 Star Agency Award of Distinction from the Massachusetts Association of Insurance Agents (MAIA). The Five Star Award distinguishes the agency as being one of the best at providing superior knowledge, service and value by doing the right thing all of the time.
“Out of 1,800 members in Massachusetts, to become one of nineteen Five Star agencies is outstanding,” said Francis A. Mancini, Esq., Executive Vice President of MAIA. “Five Star status is given only to those agencies that demonstrate excellence in the five key areas: customer focus, management, human resources, products & services, and processes.” The Leslie Ray Insurance Agency provides superior customer service at all times and believes that their primary responsibility is to “do whatever it takes to satisfy the customer!” To this end, the staff of the Leslie Ray Insurance Agency follows comprehensive processes and procedures in order to efficiently deliver exactly what their customers want.
The Leslie S. Ray Insurance Agency has worked diligently at maintaining and improving their business relationships with their company partners which enables them to be highly effective in obtaining the “best” markets for their customers. “The Leslie S. Ray Insurance Agency is, without question, a world class organization that well deserves the Five Star Agency Award of Distinction,” said Mancini.